Practice Management

Mrs Lianne Jerome

Practice Manager

Lianne is responsible for the running of what is, in fact, a very complex service. She co-ordinates the administration of the practice and is available to answer any questions you may have about the practice.

Administration

Many other staff employed by a variety of services use our surgery premises. Each member of staff has individual arrangements for making contact with patients and this will be explained to you if ever you need their services. 

Reception

All our reception and administrative staff have formal training and their work is reviewed by annual appraisal. 

The receptionists have all been trained and many of them are very experienced. Anything you tell them will be treated in absolute confidence. If you are unsure whether to consult your doctor, nurse or health visitor etc, the receptionist will be able to advise you. If you are in doubt about anything, ask the receptionist. If she does not know the answer she will ask someone who does. Please help them to help you.

They are bound by strict rules of confidentiality so you may rest assured that anything you say to them will be treated with the appropriate respect.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website